Privacy policy

AURA PETS (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our online store.

Information We Collect

When you place an order, contact us, or interact with our store, we may collect information such as:

• Your name
• Billing and shipping address
• Email address
• Payment and transaction information
• Order details
• Information you provide when contacting customer support

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and how you interact with our website.

How We Use Your Information

We may use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Process payments securely
• Improve our website, products, and services
• Prevent fraud and protect the security of our store
• Send marketing communications where you have provided appropriate consent

Sharing Your Information

We may share necessary information with trusted service providers who help us operate our store, process payments, fulfill orders, and deliver products. We do not sell your personal information.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

Your Rights

Depending on your location and applicable law, you may have rights to access, correct, update, or request deletion of your personal information. You may also have the right to withdraw consent to marketing communications.

Contact Us

For privacy-related questions, please contact us at:

AURA PETS
32 Fitzroy Street
Ashton-under-Lyne, OL7 0JP
United Kingdom

Email: fatimajo7752@gmail.com