Contact information
AuraPet™ Customer Care & Contact
Thank you for choosing AuraPet. We are dedicated to delivering premium, intelligent pet wellness technology along with exceptional customer service.
For any business inquiries, technical support, or order tracking questions, please contact our team using our official digital channels below:
- Official Support Email: support@aurapet.co.uk
- Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM GMT
- Response Guarantee: We aim to respond to all customer inquiries within 12–24 business hours.
Please note: For the fastest resolution regarding an order, please include your full name and 4-digit order number in your email.